| Referral form data | To process service requests or support referrals | 3 years from last contact | Securely deleted or anonymised |
| Volunteer applications & records | To manage volunteering involvement | 3 years from end of volunteering | Securely deleted or anonymised |
| Mentor applications & records | To manage mentor relationships | 3 years from end of involvement | Securely deleted or anonymised |
| Donation records (incl. donor contact) | To process and acknowledge donations | 6 years (required for accounting) | Securely deleted or anonymised |
| Marketing and communications preferences | To manage contact preferences | Until individual opts out | Deleted immediately on request |
| General enquiries or contact form data | To respond to questions or requests | 1 year from last contact | Securely deleted |
| Recruitment data (unsuccessful applicants) | For hiring and future consideration | 6 months from decision date | Securely deleted |
